Safe Haven North Coast

Visit a Safe Haven community support and wellbeing hub to access free on-the-spot services and advice.

Four Safe Haven sites are operate across our Northern NSW region — Woodburn, Lismore, Mullumbimby and Murwillumbah. Open 9am — 3pm Monday to Friday. Drop-ins encouraged, no appointment necessary. 

Welcoming spaces supporting our communities.

Our communities have been through a lot, and sometimes life gets tough. If you are needing someone to talk to or are looking for information about mental health or drug and alcohol services, our friendly staff at Safe Haven can help.

What are Safe Haven hubs?

Safe Haven hubs were established in July 2022 to provide a welcoming, caring environment for people needing mental health support. Safe Haven clinicians and peer support workers are available on-site to provide free immediate care if a person is in distress. Local residents are also encouraged to simply drop-in for a cuppa and a chat with the friendly Safe Haven staff. 

The 2002 floods have affected everyone in our community, not only people directly dealing with loss of property or possessions. Safe Haven hubs are for all of us — by visiting a Safe Haven, you’ll be able to get advice, information, and connect with people who care.


If you need urgent help and can’t access one of the Safe Haven North Coast hubs, please call one of the available 24/7 helplines.


& opening hours


Visitors Information Centre
114 River Street

Opening hours
Monday – Friday
9am – 3pm

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46 Magellan Street
(next to Lismore Regional Gallery)

Opening hours
Monday – Friday
9am – 3pm

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Shop 10-12/41-45 Murwillumbah Street

Opening hours
Monday – Friday
9am – 3pm

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Most frequent questions and answers

Safe Haven staff are trained in crisis response, acute interventions, counselling and case management. You can talk to someone who has lived experience of mental health issues and understands how you might be feeling.

Staff can provide referral to ongoing mental health support services in your area and connect you with community services. Services are designed to help with mental health concerns, alcohol and other drug mis-use, and stresses related to housing, finances, relationships, unemployment – anything affecting your  mental health and wellbeing.

Safe Haven hubs are culturally safe spaces, offering support to all community members. Safe Haven staff are trained in cultural awareness and the can tailor their services to meet people’s individual needs and situations.

Our North Coast community is wonderfully diverse — anyone seeking mental health support, including their family, friends and carers, should feel welcome at a Safe Haven hub.

No. Just drop in anytime Monday to Friday, 9am to 3pm. You don’t need a referral.

Emergency support when Safe Haven hubs aren't open.

If you are experiencing an emergency

If you are in distress and we are not open, you can contact the following numbers

If you have a Safe Haven enquiry, please send an email to

Send a message or enquiry.

Use the form below or send an email to

Safe Haven North Coast hubs have been established and are funded by Healthy North Coast through the NSW Government’s Northern NSW Flood Recovery Program. Safe Haven North Coast services are delivered by The Buttery.